Refund policy

Due to the nature of our products being single-use balloons + supplies, all orders are non-refundable.

EXCEPTION: If we are unable to complete your order, due to a fault of our own, you will be notified as soon as possible and given a full refund.

NOTICE: If you have a problem with your order, please contact us as soon as possible.

West Michigan Balloons cannot be held responsible for inclement weather or any situation that may cause your event to be canceled or postponed.

No refunds will be given for popped balloons or any damage that may happen after pick-up or delivery.