Privacy Policy


West Michigan Balloons is committed to protecting the privacy and security of our customers. By using our website or sharing your contact information on our website you are consenting and accepting the practices described below. 


The purpose of our privacy policy is to inform you of what information we collect, how we use such information, how we protect your information and your choices of opting out of marketing materials. West Michigan Balloons reserves the right, in its sole discretion, to modify, alter or otherwise update these privacy policies at any time without prior notice. 

Collection & Use of Information 

We do not, in any way, use, process, collect, store, or hold any credit card or payment information. All credit card and payment information are processed and stored within our payment processing provider, Square. There are two types of information that we collect: Personally-Identifiable Information (PII) and Non-Identifiable Information (NII). PII is information that can identify the user like name, address, and phone number. This information is only used for its intended purpose like delivering the customer’s order and processing payments. NII is information that does not identify the user like the user’s click rate and time spent on our website. We use such anonymous information to track preferences and trends, and for web analytics. We do not sell, rent, exchange, or give your information, including PII and NII, to anyone, under any circumstances. 

Opting Out of Direct Marketing 

If you are subscribed to our mailing list you can unsubscribe by clicking the link in the bottom of the marketing email, or email, subject line: unsubscribe.  


Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your website browser in order to store the contents of your cart until you are ready to checkout. This allows us to personalize visits and save time during checkout.  


We use a secure socket layer (SSL) to encrypt all personal information. Strong security measures are taken to prevent loss, misuse, and alteration of your information. 

3rd Party Links 

Our website may contain links to 3rd party websites. We do not have control over their privacy & security policy, which may be different than ours. Accessing any linked websites is at your own risk.  

For further information on our Privacy Policy, please contact: 
(231) 855-5972 

Norton Shores, MI 49441